Common Queries

Sadly, in a world of advertising, the word organic can be splashed across labels merely as a marketing tool.  In order to guarantee products are organic, they need to be certified by an approved certifying body.  This third party assures products have met rigorous standards to guarantee the purity of the product.  There are currently 6 approved certifying bodies, each with a unique logo. To guarantee you’re buying a truly organic product, keep a lookout for these when shopping.  Click here to view logos.

There are many factors that contribute to organic food being more expensive than conventionally farmed food.  The most significant being that the natural farming methods employed in organic food production are more labour intensive.  However, cheap conventional food does not include the health and environmental costs associated with chemical farming.  Some of these include the taxes spent on cleaning up water and land pollution, land degradation and increased health care.  An eye opening video, linking chemical farming to the loss of human health, can be viewed here.  Thank you so so much for supporting organic growers and voting for a better food system with your dollars!

Our farm is certified organic and we only purchase certified produce from farmers who’ve been carefully inspected by one of the national independent certification bodies in Australia. As we value transparency, you can view our certification by visiting our ‘about us’ page.

What we don’t grow ourselves we source within our network of certified organic and biodynamic farms to offer you the best hand picked variety of in season produce. For any produce we haven’t grown ourselves, we are happy to provide growers certificated details upon request. 

We have the unique ability to pick to order from our farm in Harvey.  It really doesn’t get any fresher then buying farmer direct!  See our certification on our ‘about us’ page to view what we grow.

Please enter our warehouse address at checkout for pick up.  Pick up is available  each Thursday from 7am-10.30am for all our wholesale customers.

1/31 Peel Rd O’Connor 6163

Unfortunately we can not prepare produce for collection at our Manning market stall as this is not permitted by the market management.

We take great pride in the quality of our produce.  In the unlikely event you are not satisfied, please take a photo upon receiving your produce and contact us via email.  We’re happy when you’re happy!

Please order only if you are able to commit to the purchase.  Produce is harvested for each order and cancellations can result in potential waste.

We understand life doesn’t always go to plan.  If you find yourself in a situation where you need to cancel please give at least 48hours notice before collection day.

Cancelling orders inside of this will incur a $15 fee to offset some of the costs of harvested produce, admin staff and banking refund fees.

We encourage you to contact us with any queries or feedback.  We need your feedback to grow!  Email is the best method for this and we aim to respond to all queries in a timely manner.  Head over to our contact page for more info.  We look forward to speaking with you soon.

Our payment terms are strictly 10 days.  Failure to comply may result in future orders being placed on hold until outstanding invoices are settled.  Please understand we have our bills to pay too and failure to receive payments puts us and our farm under stress.

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